We stay at good quality hotels that reflect the character of the local area as well as being as centrally located as possible, while striving to keep the cost affordable. However, standards and ratings may differ to what you are used to in your own country. It’s also worth noting that standards may also vary throughout the different regions of the country you are visiting.
The 'More Inclusions' section of this document details what type of accommodation is used for our overnight stops. If you are a solo traveller, you will always be sharing a room with someone of the same sex. If you are travelling as a couple and would prefer to have a double bed, please officially request a double room with your travel agent or Customer Service Consultant. We never presume that two people travelling together are a couple, even if you share the same surname, unless informed otherwise.
IMPORTANT NOTE: If you have booked pre or post trip accommodation, please note that most hotels in North America require you to present a credit card at check in even if your accommodation has been pre-paid for. The hotel will either place a temporary hold on a set amount (called a pre-authorisation) or will make a manual swipe of the card. This is done to cover incidentals, for example if you consume something from the mini-bar, or if you damage the hotel room. Your card will NOT actually be charged unless you use the mini-bar, etc. Please ask the hotel front desk clerk for a further explanation when checking in if you are unsure about why they need the card. Again, this is standard procedure at most hotels and is typically not something you need to be concerned about.